Cisco Unified IP Phone 7911
Place a Call
• Lift the handset and dial the number.
• Dial the number and then lift the handset.
• Press the New Call Soft key, dial the number, and then lift the handset.
• If you have selected a number from a directory, press the Dial Soft key, and then lift the handset.
• External call: Dial “9” then number.
Answer a Call
• Lift handset.
• If you are using a headset, press Headset.
• To use the speakerphone, press Speaker or Answer.
Speakerphone
The 7911 phone has one way audio through the speaker phone.
You can hear the caller but the caller cannot hear you.
To deactivate the one way audio, pick up the handset.
End a Call
• Hang up.
• To end a speakerphone call, press Speaker or EndCall softkey.
Redial a Number
• Lift handset, press Redial.
• To use the speakerphone, press Redial.
Hold a Call
Hold
• Press Hold.
Retrieve
• Press Resume.
• To retrieve multiple calls, use the Navigation button to select the call, then press Resume.
Mute a Call
Press Mute. To deactivate Mute press Mute again.
Transfer a Call
Blind Transfer
1. Press Trnsfr.
2. Dial “transfer to” number.
3. Hang up or press Trnsfr.
Consultative Transfer
1. Press Trnsfr.
2. Dial “transfer to” number.
3. Wait for answer and announce caller.
4. Press Trnsfr to leave call. Press Resume to reconnect to caller.
Transfer direct to Voice Mail
1. Press Trnsfr
2. Dial “*”
3. Dial extension number
4. Press Trnsf
Call Forwarding
All
1. Press CFwdAll.
2. Dial “forward to” number.
Voice Mail
1. Press CFwdAll.
2. Press “MESSAGES” button
3. Press EndCall.
Cancel
• Hang up.
• Press CFwdAll.
Call Park
Park a call:
1. Press the "More" Soft key to see "Park"
2. Press"Park"
3. ReviewLCD,ScreenwillshowParkCode(Example:995X)
Pick up a Parked Call
1. Dial Park Code.
Call from Local Directories
1. Press Directories
2. Scroll to Corporate directory
3. Search Using Directory Search.
4. Press Search Soft Key
5. Press Dial.
Call History
View Call History
1. Press Directories
• Select one of the following: Missed Calls, Received Calls or Placed Calls.
• Press Clear. Clears all history
Conference
Ad Hoc Conference Call
1. Enter the participant’s phone number
2. During a call, press the more soft key and then the Confrn soft Key to open a new line and put the first party on hold.
3. When the call connects, press the Confrn soft key again to add the new party to the existing call with the first party.
4. Repeat to add additional participants.
Remove Participants from the Conference Call
1. Press the more soft key and then Conflist.
2. Highlight the participant’s name.
3. Press the Remove soft key. You can remove the participant only if you initiated the conference call.
End a Conference Call
To end the conference call, use one of the following methods
• Hang up the handset. Or Press the EndCall soft key
Meet‐Me Conference Call
1. Obtain a MeetMe phone number from your system administrator.
2. Distribute the number of participants.
3. Obtain a dial tone, then press the more soft key, then select MeetMe soft key.
4. Dial the Meet‐Me conference number. Participants can now join the conference by dialing in.
To end a Meet‐Me Conference, all participants must hang up
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